General Conditions of Sale

Support

Argentina

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Austria

Tornos Technologies Deutschland GmbH
Frankenstraße 1 71296 Heimsheim Germany

Sales

T +49 (0)7231 9107 0
E info-de [at] tornos.com

Hotline machines

T +49 (0)7033 54190 0
E customerservice.de [at] tornos.com

Hotline software

T +49 (0)7033 54190 0
E customerservice.de [at] tornos.com

Spare parts

T +49 (0)7033 54190 0
E customerservice.de [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Belgium

Tornos Technologies France
Boîte postale 330 74807 St-Pierre en Faucigny France

Sales

T +33 450 038 333
E begnis.p [at] tornos.com

Hotline machines

T +33 450 038 900
E customerservice.fr [at] tornos.com

Hotline software

T +33 450 038 900
E customerservice.fr [at] tornos.com

Spare parts

T +33 450 038 908
E customerservice.fr [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Bosnia and Herzegovina

Teximp SA d.o.o. Zenica
c/o Tehnicka skola Bilmisce 69 BIH-72000 Zenica

Sales

T 00387 32 445 640
E bih [at] teximp.com

Hotline machines

T 00387 32 445 640
E service_bih [at] teximp.com

Hotline software

T 00387 32 445 640
E service_bih [at] teximp.com

Spare parts

T 00387 32 445 640
E service_bih [at] teximp.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Brazil

Tornos
Rua Ramira Urbano Burghi, 90 Parque São Paulo Campinas - SP, 13052-483 E contato-ttbr@tornos.com

Sales

T +55 19 95324-0013
E scatena.j [at] tornos.com

Hotline machines

T +55 11 93005-5645
E customerservice.br [at] tornos.com

Hotline software

T +55 11 93005-5645
E customerservice.br [at] tornos.com

Spare parts

T +55 11 93005-5645
E customerservice.br [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Bulgaria

Teximp Ltd.
517A "Okolovrasten pat" Str. 1554 Chepintsi

Sales

T +35 9 886 156 243
E bulgaria [at] teximp.com

Hotline machines

T +35 9 882 285 538
E service_bulgaria [at] teximp.com

Hotline software

T +35 9 882 285 538
E service_bulgaria [at] teximp.com

Spare parts

T +35 9 882 285 538
E service_bulgaria [at] teximp.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Chile

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

China

Tornos Technologies Shanghai Ltd.
Part 105, 1st Floor Building 5 526 Fute Road, No. 3 (E), Pilot Free Trade Zone, Pudong CN-Shanghai 200131 China 托纳斯贸易（上海）有限公司中国（上海）自由贸易试验区富特东三路526号5幢1层105

Sales

T +86 21 5085 5255
E china.contact [at] tornos.com

Hotline machines

T +86 400 820 5873
E customerservice.cn [at] tornos.com

Hotline software

T +86 400 820 5873
E china.contact [at] tornos.com

Spare parts

T +86 21 623511235 ext: 29
E customerservice.cn [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Columbia

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Costa Rica

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Croatia

Teximp d.o.o.
Marofska ulica 23 10373 Zagreb-Ivanja Reka

Sales

T 00385 1 233 19 87
E croatia [at] teximp.com

Hotline machines

T +38 5 1 2025 025
E service_croatia [at] teximp.com

Hotline software

T +38 5 1 2025 025
E service_croatia [at] teximp.com

Spare parts

T +38 5 1 2025 025
E service_croatia [at] teximp.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Czech Republic

Teximp Prague
K Zelenči 2923/8, CZ-193 00 Praha 9 - Horní Počernice

Sales

T 00420 286 853 180
E czech [at] teximp.com

Hotline machines

T 00420 286 853 180
E service_czech [at] teximp.com

Hotline software

T 00420 286 853 180
E czech_praha [at] teximp.com

Spare parts

T 00420 286 853 180
E parts_czech [at] teximp.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Denmark

WM Machines
Birkedam 12N DK-6000 Kolding

Sales

T +4529245131
E marcus [at] wm-machines.dk

Hotline machines

T +4529245131
E marcus [at] wm-machines.dk

Hotline software

T +4529245131
E marcus [at] wm-machines.dk

Spare parts

T +4529245131
E marcus [at] wm-machines.dk

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

El Salvador

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Finland

Makrum Oy
Muuraintie 5 A 12 33960 Pirkkala Finland

Sales

T +358 10 239 3388
E makrum [at] makrum.fi

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

France

Tornos Technologies France
Boîte postale 330 74807 St-Pierre en Faucigny France

Sales

T +33 450 038 333
E begnis.p [at] tornos.com

Hotline machines

T +33 450 038 900
E customerservice.fr [at] tornos.com

Hotline software

T +33 450 038 900
E customerservice.fr [at] tornos.com

Spare parts

T +33 450 038 908
E customerservice.fr [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Germany

Tornos Technologies Deutschland GmbH
Frankenstraße 1 71296 Heimsheim Germany

Sales

T +49 (0)7231 9107 0
E info-de [at] tornos.com

Hotline machines

T +49 (0)7033 54190 0
E customerservice.de [at] tornos.com

Hotline software

T +49 (0)7033 54190 0
E customerservice.de [at] tornos.com

Spare parts

T +49 (0)7033 54190 0
E customerservice.de [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Guatemala

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Hungary

PRÉMIUM SZERSZÁMGÉPSZERVIZ KFT.
Szirom u. 29 6000 Kecskemét

Sales

T +36 20 297 9292
E ferenc.szecsenyi [at] premium-s.hu

Hotline machines

T +36 70 602 7195
E david.papp [at] premium-s.hu

Hotline software

T +36 70 602 7195
E david.papp [at] premium-s.hu

Spare parts

T +36 70 602 7195
E david.papp [at] premium-s.hu

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

India

Tornos India
Tornos Technologies (Thailand) Co., Ltd 18/3 Soi Udomsuk 31 Bangjak, Phrakanong Bangkok 10260 Thailand

Sales

T +66 2106 2601-2
E india.contact [at] tornos.com

Hotline machines

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Hotline software

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Spare parts

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Italy

Tornos Technologies Italia Srl
Via Achille Grandi 1-B 20017 Rho

Sales

T +39 02 5768-1501
E italia.contact [at] tornos.com

Hotline machines

T +39 02 57681501
E customerservice.it [at] tornos.com

Hotline software

T +39 02 57681501
E piovan.d [at] tornos.com

Spare parts

T +39 02 57681501
E customerservice.it [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Malaysia

Tornos Technologies Asia Ltd. Malaysia Representative Office
No. 1-1-11, Ground Floor & 1-2-11, First Floor, One Terrace Plus, Tingkat Mahsuri 4, 11900 Bayan Lepas Penang

Sales

T +66 2106 2601-2
E thailand.contact [at] tornos.com

Hotline machines

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Hotline software

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Spare parts

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Mexico

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tormos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tormos.com

Spare parts

T +1 (877) Tornos1
E Customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Morocco

Tornos Technologies France
Boîte postale 330 74807 St-Pierre en Faucigny France

Sales

T +33 450 038 333
E begnis.p [at] tornos.com

Hotline machines

T +33 450 038 900
E customerservice.fr [at] tornos.com

Hotline software

T +33 450 038 900
E customerservice.fr [at] tornos.com

Spare parts

T +33 450 038 908
E customerservice.fr [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Netherlands

Gibas
Sluiswachter 20b 3861 SN Nijkerk

Sales

T +31885406000
E info [at] gibas.nl

Hotline machines

T +31885406022
E info [at] gibas.nl

Hotline software

T +31885406000
E info [at] gibas.nl

Spare parts

T +31885406000
E part [at] gibas.nl

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Nicaragua

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Norway

WM Machines
Birkedam 12N DK-6000 Kolding

Sales

T +4529245131
E marcus [at] wm-machines.dk

Hotline machines

T +4529245131
E marcus [at] wm-machines.dk

Hotline software

T +4529245131
E marcus [at] wm-machines.dk

Spare parts

T +4529245131
E marcus [at] wm-machines.dk

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Paraguay

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Peru

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 42 27
E hermann.p [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Poland

Discover our services in Poland.

Portugal

Costa Teknik - CNC Solutions + Service
R. de Trás da Serra de Cima 20 4510-145 Jovim Portugal

Sales

T +351 917070737
E costa [at] costateknik.pt

Hotline machines

T +351 917070737
E costa [at] costateknik.pt

Hotline software

T +34 93 8465943
E customerservice.es [at] tornos.com

Spare parts

T +34 93 8465943
E customerservice.es [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Romania

Teximp Cluj SRL
Strada Avram Iancu No. 442-446, Showroom 10 RO-407280 Cluj-Napoca/Floresti

Sales

T 0040 264 27 50 50
E romania [at] teximp.com

Hotline machines

T 0040 264 27 50 50
E service_romania_cl [at] teximp.com

Hotline software

T 0040 264 27 50 50
E romania_cluj [at] teximp.com

Spare parts

T 0040 264 27 50 50
E parts_romania_cl [at] teximp.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Serbia

Teximp d.o.o.
Surcinski put 1b, SRB-11070 Novi Belgrad

Sales

T 00381 11 7129 428
E serbia [at] teximp.com

Hotline machines

T 00381 11 7129 428
E service_serbia [at] teximp.com

Hotline software

T 00381 11 7129 428
E service_serbia [at] teximp.com

Spare parts

T 00381 11 7129 428
E parts_serbia [at] teximp.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Singapore

VMT - VSBP Machine Tools
50 serangoon north avenue #07-05 First Centre Singapore 555856

Sales

T +65 9825 9690
E peterphua [at] vsbpmachine.com

Hotline machines

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Hotline software

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Spare parts

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Slovakia

Teximp s.r.o.
L’. Štúra 1680/36 SK-01861 Belusa

Sales

T 00421 42 471 1094
E slovakia [at] teximp.com

Hotline machines

T 00421 42 471 1094
E service_slovakia [at] teximp.com

Hotline software

T 00421 42 471 1094
E service_slovakia [at] teximp.com

Spare parts

T 00421 42 471 1094
E parts_slovakia [at] teximp.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Slovenia

Teximp d.o.o.
Letališka 27 SI-1000 Ljubljana

Sales

T 00386 1 524 03 57
E slovenia [at] teximp.com

Hotline machines

T 00386 1 524 03 57
E service_slovenia [at] teximp.com

Hotline software

T 00386 1 524 03 57
E service_slovenia [at] teximp.com

Spare parts

T 00386 1 524 03 57
E parts_slovenia [at] teximp.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Spain

Tornos Technologies Ibérica
Pol. Ind. El Congost Avda. St Julià, 206 Nave 8 08403 Granollers Spain

Sales

T +34 93 8465943
E comercial.tti [at] tornos.com

Hotline machines

T +34 93 8465943
E customerservice.es [at] tornos.com

Hotline software

T +34 93 8465943
E customerservice.es [at] tornos.com

Spare parts

T +34 93 8465943
E customerservice.es [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Sweden

Edström's
Solåsvägen 14 55199 Jonkoping Sweden

Sales

T +46 70 8392057
E adam.asplund [at] edstroms.com

Hotline machines

T +46 36 392075

Hotline software

T +4636392075

Spare parts

T +4636392075

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Switzerland

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 44 44
E Contact form

Hotline machines

T +41 32 494 49 51 (Monobroches - FR)
T +41 32 494 49 52 (Langdrehautomaten - DE)
T +41 32 494 49 53 (Multibroches - FR&DE)
T +41 32 494 49 54 (Fraisage - FR&DE)
E customerservice.ch [at] tornos.com

Hotline software

T +41 32 494 43 38
E customerservice.ch [at] tornos.com

Spare parts

T +41 32 494 43 38
E customerservice.ch [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Thailand

Tornos Technologies (Thailand) Co., Ltd
18/3 Soi Udomsuk 31 Bangjak, Phrakanong Bangkok 10260 Thailand

Sales

T +66 2106 2601-2
E thailand.contact [at] tornos.com

Hotline machines

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Hotline software

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Spare parts

T +66 2106 2601-2
E customerservice.as [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Tunisia

Tornos Technologies France
Boîte postale 330 74807 St-Pierre en Faucigny France

Sales

T +33 450 038 333
E begnis.p [at] tornos.com

Hotline machines

T +33 450 038 900
E customerservice.fr [at] tornos.com

Hotline software

T +33 450 038 900
E customerservice.fr [at] tornos.com

Spare parts

T +33 450 038 908
E customerservice.fr [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Turkey

TORSAN CNC (Sales) / ST METAL ve MAKINA (Spare parts & Service)
Torsan CNC Maltepe Mah. Eski Çırpıcı Yolu Sk. No:8 Parima Plaza Kat:14 34010 Cevizlibağ-Zeytinburnu / İstanbul ________________________ ST METAL ve MAKINA Üçevler Mah, 70. Sk. No:147 16120 Nilüfer/Bursa,

Sales

T +90 212 939 85 71
E gurkan [at] torsancnc.com

Hotline machines

T +90 224 443 09 79
E info [at] stmakina.com

Hotline software

T +90 224 443 09 79
E info [at] stmakina.com

Spare parts

T +90 224 443 09 79
E info [at] stmakina.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

USA

Tornos Technologies US Corporation
200 E Howard Avenue, Suite 220 Des Plaines, IL 60018

Sales

T +1 630 812 2040
E info-us [at] tornos.com

Hotline machines

T +1 (877) Tornos1
E Customerservice.US [at] tornos.com

Hotline software

T +1 (877) Tornos1
E Customerservice.US [at] tornos.com

Spare parts

T +1 (877) Tornos1
E Customerservice.US [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

United Kingdom

Premier Machine Tools UK Ltd
Unit 6 Adams Way, Springfield Business Park Alcester B49 6PU United Kingdom

Sales

T +44(0)79 711 42 926
E david.dunn [at] premiermt.co.uk

Hotline machines

T +44(0)24 777 52 115
E spareparts [at] premiermt.co.uk

Hotline software

T +44(0)24 777 52 115
E spareparts [at] premiermt.co.uk

Spare parts

T +44(0)24 777 52 115
E spareparts [at] premiermt.co.uk

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com

Other countries

Tornos SA
Rue Industrielle 111 2740 Moutier Suisse

Sales

T +41 32 494 44 44
E Contact form

Hotline machines

T +41 32 494 49 51 (Monobroches - FR)
T +41 32 494 49 52 (Langdrehautomaten - DE)
T +41 32 494 49 53 (Multibroches - FR&DE)
T +41 32 494 49 54 (Fraisage - FR&DE)
E customerservice.ch [at] tornos.com

Hotline software

T +41 32 494 43 38
E customerservice.ch [at] tornos.com

Spare parts

T +41 32 494 43 38
E customerservice.ch [at] tornos.com

Tornos Academy

T +41 32 494 44 44
E tornos-academy-ch [at] tornos.com